7/5/2023 0 Comments Nova dispensary![]() ![]() “Patient-centered care, quality products and knowledgeable staff are the three pillars at Nova. “It’s fantastic that we have the freedom as owners of the business to make a decision like that.” “We understand that it’s a business, you still have to make money, but if a product works better than another product, we’re going to push you to the product that works better,” says Counselman. Without outside investment, Nova is free to operate more like a pharmacy, instead of a heavily profit-focused business. ![]() “We built the store with the intention: if your grandmother found out tomorrow she had cancer, where would you send her?” says Counselman. A lot of our vendors know that safety, potency and testing are very important to us,” says Counselman. “We’ve had people who’ve tried to deliver us batches at 14,000ppm before and we sent it straight back. Mixon says that Nova does allow as high as 1,000ppm for sauces and diamonds, but that’s the very top of the acceptable limit. under 500ppm for residual solvents,” says Counselman. We have internal butane, propane standards, based on other state. ![]() “We absolutely require that all our vendors test, specifically with flower, but we do require initial potency testing on edibles and concentrates. The dispensary takes patient safety seriously, even if it compromises sales. We have it on the wall, to remind everybody every day the level of service and competence they’re going to receive while visiting Nova,” shares Mixon. Jill, they’ve seen sales uptick as products went from languishing in drawers to more customer facing. After hiring a general manager with 13 years of experience at J. Since then, Nova Dispensary has grown into a 15-employee operation. The two found themselves working 80-hour weeks for the first six to eight months. Nova Dispensary opened its doors in April of 2017 and was initially staffed by co-founders and Auburn University graduates Conor Counselman (president) and Alex Mixon (vice president). Store Hours: Sun: 9AM–7PM | Mon–Sat: 9AM–9PM. ![]()
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